North Richmond Family Medical Practice is a mixed billing practice. Children under 16 years of age and Concession Card holders will be bulk billed.
Fees apply to services such as Work Cover, Insurance and Medicals and are payable at the time of the visit. Please ask our reception staff for more information regarding fees.
Services provided by visiting specialists, allied health personnel or community health services may attract a fee which is payable according to the terms of the service provider.
National Relay Service (NRS) Phone access service for people who are deaf or have a hearing or speech impairment
Phone: 133 677
Translating and Interpreting Service (TIS)
For patients who require an Interpreter
Phone: 131 450
Your doctor is available by telephone; however because calls may inconvenience other patients while having their consultation, messages can be left for the doctor to return. In some cases, the nurse or receptionist may be able to assist you.
If your call is urgent you will be put through to a clinical staff member.
My Health Record
My Health Record is a secure online summary of your health information. Only you can control what goes into it and who is allowed to access it. You can choose to share your health information with your doctors, hospitals and other healthcare providers.
For more information please speak to your doctor or visit https://myhealthrecord.gov.au.
Your GP will advise you when they expect to get your results back; and you will be contacted if the doctor requests to see you following any tests.
We ask that you make an appointment with your doctor if you wish to discuss your test results.
Please note that our reception staff are unable to give out any test results over the phone.
Our practice is committed to preventive care and participates in National and State reminder systems.
We offer a reminder system for pap smears, immunisations, blood tests and other preventive health services appropriate to your care.
If you do not wish to be part of this system, please advise your doctor.
North Richmond Family Medical Practice runs a Script Clinic everyday from 9:00am-10:00am.
Please ask at reception for more information.
All referrals require an appointment.
If you have previously seen a particular specialist for an ongoing problem and require a repeat referral, please advise our receptionist who will advise whether an appointment is required.
Our doctors and nurses interact with health and other services (e.g. allied health providers – physiotherapists, podiatrists, psychologists, etc) to plan and coordinate comprehensive care.